Your Privacy
Our Priority

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nexgn.cloud, use our services, or interact with our platform and third-party integrations (including Google Workspace).

Information We Collect

We only collect information that is strictly necessary to provide, secure and improve our services.

  • Information You Provide Directly: When you register for an account, we collect your email address, name, and communication history.
  • Google User Data Accessed: If you connect your Google Drive integration, our application will access the data you have provided to us, including your Google profile information (name, email) and Google Drive files, strictly to enable document importing and syncing features.
  • Information Collected Automatically: We automatically collect telemetry data such as IP addresses, browser types, request timestamps, and routing headers.

How We Use Your Information

We use your data exclusively for operational functionality and security purposes.

  • Providing Services: We will use your data (including Google user data) strictly to provide you with the services you requested, such as fetching documents for electronic signature workflows, email notifications, and secure storage.
  • Prohibited Uses & AI/ML Limitation: We explicitly affirm that Google Workspace APIs and Google user data are not used to develop, improve, or train generalized or non-personalized AI and/or ML models.
  • To authenticate your identity and protect against malicious activity (e.g., DDoS attacks, credential stuffing).

Data Sharing and Disclosure

We maintain strict limitations on how data is shared.

  • Strictly Limited Disclosure: We do not transfer or disclose your information (including Google user data) to third parties for purposes other than the ones provided to operate the core functionality of the application.
  • Prohibited Data Transfers: We will not sell your data to third parties, data brokers, or information resellers. We do not use or share your data for targeted advertising, personalized advertisements, retargeted advertisements, interest-based advertisements, or determining credit-worthiness and lending purposes.
  • Sub-processors & Legal Compliance: We may share data with trusted infrastructure partners (e.g., CDN/DNS providers) bound by confidentiality agreements, or if compelled by a legally binding court order.

Data Retention & Security

We employ enterprise-grade mechanisms to safeguard your sensitive data.

  • Data Protection Mechanisms: Strict security procedures are in place to protect the confidentiality of your data. We use enterprise-grade encryption (TLS 1.3 in transit, AES-256 at rest) to protect your sensitive information, including any accessed Google user data.
  • Data Retention: We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy, consistent with our business purposes, unless a longer retention period is required by law.
  • Data Deletion: When the data retention period expires for a given type of data, we will delete or destroy it. You may request for your data to be permanently deleted at any time by contacting our support team or using the in-app account management tools.

Your Privacy Rights

Regardless of your global location, Nexgn grants you the following rights concerning your data:

Right to Access & Portability

Request a copy of the data we hold about you.

Right to Erasure
(Right to be Forgotten)

Request the deletion of your personal data.

Right to Rectification

Correct inaccurate or incomplete data.

To exercise these rights or request data deletion, please contact our privacy team at:

[email protected]